Frequently Asked Questions

Find quick answers to your most frequently asked questions.

Pre-Rental

Which documents are required for vehicle pickup?

To ensure a smooth vehicle pick-up, please bring the following required documents:

  • Valid driver’s license

  • Valid passport

  • Credit card in the driver’s name (debit cards such as Maestro or Electron are not accepted)

During Your Rental

Can I extend my rental after it has started?

You can certainly extend your rental after it has started, provided you obtain prior approval from the branch.

Post-Rental

Will I receive a document confirming the closing of my rental upon completion?

Yes, you will receive both the return inspection report and your final paid invoice.